The hotel was nice but every morning we were woken up with construction starting at 7:30 am in the morning including plumbing work in the unit next door. We alerted the front desk and they promised that it was a onetime occurrence. The next morning there was a construction team working outside the room. Also the humidifier leaked the entire... more

My husband and I stayed at the Arrabelle this past April for our honeymoon. We loved every moment of our stay... it was truly an unforgettable experience! The concierge service spoiled us rotten, booking us dinners at amazing restaurants and recommending the best tours in town. It was so nice to have someone drive you around in the Volvos wherever... more

PERFECTION, simply PERFECTION! This is the experience of a lifetime. There is a "butler" assigned to a limited number of the rooms for the ultimate in personalized service. Personalized? There are only 39 rooms available, the rest are privately owned at $1.3M to $12+M -- this isn't a "Big Box" approach to hotels. If you want to experience a true... more

Bottom line, stay here. I travel quite a bit, and always stay in 5-star hotels, and this hotel had the best service I've ever experienced and was in the top 3 or 4 in terms of room quality. Service -- you have a personal conceirge,fantastic in our experience (Wade, great guy), the regular concierge desk was strong, and the front... more

Amazing hotel with very intricate details, which a girl can always appreciate. Unfortunately I was only able to stay one night (on business), but it was fantastic. All of the people were very friendly and helpful with everything from my luggage to a morning cup of coffee. The rooms were fantastic! All of the lights are on dimmers and I... more

Gorgeous property with service problems. They lost our lift tix, the skis, couldn't find our package on the computer, etc, made us wait 45 mins for bags, no wifi, etc. etc. Our first day was a disaster and we were miserable. BUT they did make up for it by comping one night and once they got their act together it... more

The Arabelle opened in January and we were a little nervous about staying there just four weeks after the opening day. Aside from some teething troubles the hotel is great. Firstly, the location in Vail must be the best available. The hotel is literally steps away from the gondola in Lionshead. Skis, boots etc are all stored at the base... more

Reading the other reviews here I have to agree. Unfortunately I am a very frequent traveler, but the level of service I experienced while on vacation at the Arrabelle was unreal. I understand that they just opened so could look past some shortcomings (blinking fire alarm right over the bed). My stay was fabulous! Thank you so much for making... more

My family and I just returned from our stay at the Arrabelle. Our stay was perfect. The room was awesome and had a perfect view just as I requested. Every one of the ski valets knew us, greeted us by name and had our skis waiting for us everyday. When we returned they took our skis at the bottom of... more