2 cockroaches in my room in one night...the manager Mary insinuating that they came from my luggage. This is the absolutely worst experience I have ever had with customer service. period. more
Interested in Holiday Inn Express Hotel & Suites - Santa Clara and Santa Clara?
We'll send you updates with the latest deals, reviews and articles for Holiday Inn Express Hotel & Suites - Santa Clara and Santa Clara each week.
2 cockroaches in my room in one night...the manager Mary insinuating that they came from my luggage. This is the absolutely worst experience I have ever had with customer service. period. more
Stayed in this hotel from September 19-22 of 2007. Staff was very rude, especially the hotel manager by the name of Mary. Upon arrival, paid cash but yet manager stll insisted on having a credit card on file. Since this was a business trip, company had already made previous arrangements with Holiday Inn's corporate office for travel arrangements. Rude hotel... more
This is a fine business hotel. The rooms are clean and amenities are fine. The service from the desk was spot on. I would definitely recommend this to any business or other budget traveler. If you are looking for a good steak, I would find my way to Birk's which is just about 5 miles away. Alternately, there is a... more
Typical HI Exp but this place is pretty new. hi exp breakfast + real bacon + cheese omlets. Im a priority club platinum so i get upgraded to a king room with fridge, microwave, vcr and dvd, n sofa (no bed and not big enough for anyone to lay on). this is my 2nd stay here, 1st was an entire... more
I have stayed at numerous Holiday Inn properties over the years, and most of been your average stay, nothing worthy of noting. But I have to say that this Holiday Inn Express is one of the nicest I have ever been to! The rooms are exceptionally clean, you have your choice of several types of bed pillows, the furniture is... more
