I have nothing but praise for the Staff at the Inn by the harbour, our flight with Zoom had been cancelled due to them going bust and the staff were very helpful in arranging for us to extend our stay and also faxed important documents for us so that we could get a flight home. We stayed in a Double... more

My husband and I stayed here for 5 nights and found the hotel to be way over-priced for what they offer. It began with a somewhat unfriendly young man at the desk when we arrived 1 1/2 hrs. before scheduled check in. He didn't bother to see if room was ready just gave us a map of the area and... more

Don't be deceived by the website photos. Very pricey for what you get. You share parking with an adjacent apartment complex. Area is not great. We arrived with a few flies in our room. All the fixtures look original to this converted apartment complex (1960's?) Old re-painted cabinets. Looked tidy but felt dirty. The apartment complex next door had a... more

This place was clearly converted from an apartment building to a hotel, so it has some quirks that are overall positive. The front facade of the building and the lobby are the nicest parts of the property and are not representative of the rest of the property. Pictures of these areas are what are featured on the website. However, our... more

I found this hotel on the Santa Barbara Hotel Group's website and was attracted by the professional photos posted on the site. I was a little discouraged when we first pulled into the driveway, seeing a low-cost hotel sign - not what I expected. The lobby, however, was really nice and wine and cheese was out when we arrived. The... more

The pics are pretty, just like the front of the hotel but then when you look around it its not so pretty. I understand property is expensive in that area but I would like to dare the management to be completely honest and show the ENTIRE property in its photos. When I was waiting to check in the person in... more

We defaulted into this hotel after another one of their properties was filled up. What a lucky break that end up being. The building is gorgeous, the front desk people were helpful, friendly, and welcoming, and the bed and sheets were wonderful. While I agree with some of the other comments that the price seems a bit high for what... more

We stayed here for two nights and had an enjoyable stay. As one other reviewer pointed out the rooms were very *homey*. Not a bad thing. Also I did enjoy the breakfasts there. The cheese and wine in the afternoon is a nice touch. I'm sorry I missed the milk and cookies later in the evening. We both found the... more

When we arrived, was surprised to see that the parking lot was more like an alleyway shared with an apartment complex. Parking was ample, however, and our stay was noise-free (except for the guests that carried on a conversation right outside our front door one evening). Wine & cheese in the evening was a highlight and the room itself had... more