-Room was pretty ordinary, bathroom had a slight 'sewage' odor. -Booked some airline tickets in the business centre which was convenient. -Breakfast was ordinary, mix of Chinese & Western. more

I loved being checked in to find that we had been upgraded to the regency club level. The room was great, the laundry service is just what we needed after a week in Beijing with two small children, it was humorus to us when the laundry came back with a note that they had tried very hard but could not... more

I was born in Tianjin so it is always good to visit my hometown after eight years. I stayed one night in Nov at this hotel and thought it should be one of the best according to the reviews I read in both English and Chinese web sites. But I was absolutely wrong! There was no such thing called service... more

This is a very very bad hotel, it has nothing to offer. How the Hyatt could put their name to these premises is unbeleivable. Rooms were bare, light fittings were falling apart and I feared for my life by electrocution everytime I touched the desk and stand lights. Towels have been washed and dryed so many times they are like... more

The only drawback of the Hotel is that it is probably the ugliest building in the neighbhorhood - but once inside (and in a room overlooking one of the rivers) you don't notice anymore. I was upgraded into a junior suite, very spacious, great bedroom and bathroom, smaller living-room. Very good quality of rooms (with bathrobes and silk kimonos provided),... more

Because of the reasonable prices, we could afford to stay in a Regency floor suite. The 19th floor lounge provided a daily buffet breakfast and evening reception. Laundry service was also included. Our business contacts could meet with us in the quiet lounge and in the living area of our suite giving us comfortable business discussion areas. Staff was attentive... more