We struggled choosing this hotel among several New Delhi options. We are Shangri-La Horizon frequent stay cardholders, so ended up choosing this one for that reason, since it seemed similar to other options. We stayed on a Club floor, and used the Club lounge several times for drinks, snacks and breakfast. The Club lounge has excellent views and since we... more

I was offered to stay at the shangrila by my company . The room was big. The buffet was continental. The bar at the hotel was excellent one of the best to unwind urself. The hotel was good and the service excellent. I wouldnt stay if i was on my own the price is just too high for an asian... more

Overall, we were pleased with the hotel. The lobby is impressive and nicely decorated. We ate dinner at the restaurant and had breakfast three times there. I was pleased with the food, the service was just ok. We found the staff in the lobby cafe to be great, very enthusiastic to help and friendly. Our downside to our stay was... more

Not a great start to our honeymoon when the hotel driver failed to meet us at Delhi station. Several calls to hotel and 30 odd mins later standing in 40 C, got picked up and my severe irritation evaporated in a sea of cold towels an bottled water. The marble lobby, chandeliers and waterfall feature all create a big 'wow'... more

Very much like the other '5-star' hotels in Delhi, in that you get what you pay for, with excellent standards of service and bar(s) and restaurants to 'western' tastes, however there are some issues with the rooms which disappointed. This was a business trip for four of us, and we used the hotel's airport pick-up service; which included nice cold... more

Stayed 5 days at the Shangri-La. The hotel was wonderful. This place is what service should be at every hotel. A bit of a bummer that the pool was out of service but aside from that perfect. Upgraded to executive suite, which was well worth it. lounge on 19th floor is outstanding. Breakfast and view are great. The whole staff... more

I'm staying right now at the Shangri-La, New Delhi, and while the service is absolutely perfect, I do have some quibbles about the rooms. Prices here in Delhi are sky high, and the rooms here, while very nicely appointed, are very small, compared to other Delhi hotels. I was upgraded to a Horizon Club room, which are supposed to be... more

as i was checking out, the guy next to me was having a bitter argument with an arrogant receptionist . she accused him of printing 16 pages in the business center, and he kept saying he did not set foot over there. the signature on the printing bill was apparently not his, nevertheless the robotic receptionist kept accusing him. my... more

The Shangri la is a well maintained well run 5 star hotel.We stayed for a week and we are fussy but could not fault them on anything. The staff are friendly and efficient. The food is first class especially the morning breakfast buffet which is amazing- western ,indian, chinese and japanese breakfasts. Concierge is good and organize taxis who actually... more