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Four Points by Sheraton Downtown Dubai

Mankhool Road 4C Street Dubai United Arab Emirates
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $258 AED948 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 35 traveler reviews
  • What to Expect:
    • 4.5 based on 30 reviews Rooms
    • 4.5 based on 29 reviews Service
    • 4.5 based on 28 reviews Value
    • 5 based on 30 reviews Cleanliness

Reviews of Four Points by Sheraton Downtown Dubai

( 11-20 of 35 )
Aug 10, 2008
0/1 found this review helpful

I stayed for five days in July in this hotel, and overall it was excellent. My only take was that internet access was not free in the rooms (the charge per use was really prohibitive). But the hotel had the good sense of providing free wireless internet down in the lobby. more

Management response from
FPDowntownDubai, Executive Assistant Manager

Dear oryxius, My name is Amr Hamed and I am the Executive Assistant Manger here at The Four Points by Sheraton Downtown Dubai. I wanted to get in touch in relation to the review you posted dated August 10, 2008. Firstly, I would like to say thank you for taking the time to write the review. We do value all...

Aug 5, 2008
1/1 found this review helpful

Doesn't matter how nice the rooms are, when you have banging, hammering, and drilling ALL day long, within the hotel itself, you can't appreciate them. Rooftop pool small, and just enough loungers. Pool staff very friendly. Gym excellent, although a little on the warm side. Restaurant overpriced and food not good. Bar very small, and VERY expensive. Everyone seems to... more

Management response from
FPDowntownDubai, Executive Assistant Manager

Dear Unhappy5 My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. In relation to the review of our hotel which you posted on Trip Advisor dated August 5, I would like to say we appreciate you taking the time to post your review. We do value all feedback...

4 of 5 stars
Melbourne
Jul 25, 2008
0/1 found this review helpful

Apart from initially arriving at the wrong hotel (there are 4 Four Point Sheraton's in Dubai) my stay here was very enjoyable. I checked in early (8am) and wasn't charged any additional tarrif. Room was very clean and new. The roof top pool was a welcome relief to the hot humid weather. I didn't use the gym but it looked... more

Management response from
FPDowntownDubai, Executive Assistant Manager

Dear Ms Sufagirl, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I am writing in relation to the review of our hotel which you posted on Trip Advisor dated July 25. Firstly, I would like to say we appreciate you taking the time to post your review...

5 of 5 stars
Southampton
Jul 15, 2008
0/1 found this review helpful

A fantastic value hotel - I found the service to be very good and the hotel rooms to be of a good quality. The pool is a rooftop pool and so not huge but perfectly adequate to relax in when the heat becomes too much. The gym is cool and has modern machinery, a trainer on hand if needed and... more

Management response from
FPDowntownDubai, Executive Assistant Manager

Dear Mr./Ms bassett69, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I am writing in relation to the review of our hotel which you posted on Trip Advisor dated July 15. Firstly, I would like to say we appreciate you taking the time to post your review...

Jul 15, 2008
0/1 found this review helpful

We stayed at Four Points Sheraton Downtown Dubai for 2 nights on a stopover on our way to Europe. We travelled with our 2 year old toddler and the staff went out of their way to help us. Our room was spacious, and we were happy they provided complimentary bottles of water. We found the location ok, and we utilised... more

Management response from
FPDowntownDubai, Executive Assistant Manager

Dear Mr./Ms EmeraldPerth, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. Firstly, I would like to say we appreciate you taking the time to post your review about our hotel. We do value all feedback from our guests both, positive and negative, as this is the only...

Jul 14, 2008
0/1 found this review helpful

I stayed at the hotel for more than 2 weeks for business and there is hardly anything to complain about. The hotel is pretty new, the rooms are large and furnished in a modern style with a pretty large fridge which helps when staying for a longer time. You don't get great views, but if you want sea view, don't... more

Management response from
FPDowntownDubai, Executive Assistant Manager

Dear Mr. Joergt, I am writing in relation to the review of our hotel which you posted on Trip Advisor dated July 14. Firstly, I would like to thank you for taking the time to write the review on Tripadvisor, we do value all feedback from our guests both, positive and negative, as this is the only way to ensure...

Jul 1, 2008
1/2 found this review helpful

Excellent facility. Great value. Location is a block off the main road, so getting a taxi can be difficult during early morning and late afternoon. I am sure that because it is so new, the taxis don't include it in their cruising routine. Complimentary water and decent mini-bar. A/C worked great, but the lighting was a bit strange---either all on... more

Management response from
FPDowntownDubai, Executive Assistant Manager

Dear Mr. Surfer_dude44, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. In relation to the review of our hotel which you posted on Trip Advisor dated July 1, I would like to thank you for taking the time to write the review. We do value all feedback...

Jun 11, 2008
1/1 found this review helpful

I stayed here for 5 nights on business, it was a very new smart hotel and I got upgraded as I am a gold sheraton member. My room was lovely and breakfast was too - being only 40 dirhams for a continental - if you ask! Went to the gym and pool and they are really good and both open... more

Management response from
FPDowntownDubai, Exec. Assistant Manager

Dear Ms Mary014, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. Firstly, I would like to say thank you for taking the time to write the review on Tripadvisor dated June 11. We do value all feedback from our guests both, positive and negative, as this is...

Jun 4, 2008
0/1 found this review helpful

The hotel is clean and attractive, with large rooms and divinely comfortable beds. Our room (a "Preferred Room") had a large bath tub and a good shower with plenty of hot water and water pressure. A nice touch in the room was that there was an international travel adaptor provided, so I could charge my phone without having to buy... more

Management response from
FPDowntownDubai, Exec. Assistant Manager

Dear Ms BridgetGreece, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I wanted to get in touch in relation to the review you posted dated June 4. Firstly, I would like to say thank you for taking the time to write the review and to say that...

4 of 5 stars
Al Ain
May 26, 2008
1/2 found this review helpful

I booked this hotel a week before staying and if you are in Dubai for a short stay I would recommend this hotel as it is very clean, very central to everything, has good facilities for a small hotel and the most comfortable bed I have ever slept in and I have stayed in 5 star + hotels in Dubai.... more

Management response from
FPDowntownDubai, Exec. Asst. Manager

Dear Mr./Ms fo2, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I wanted to get in touch in relation to the review you posted dated May 26. Firstly, I would like to say thank you for taking the time to write the review and to say that...

Reviews of Four Points by Sheraton Downtown Dubai

( 11-20 of 35 )
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Four Points by Sheraton Downtown Dubai Also Known As

Address: Mankhool Road 4C Street, Dubai, United Arab Emirates