We stayed here for 2 nights and found it to be outstanding. The staff were so friendly, hospitable and helpful. Every need was taken care of and often anticipated. The facilities were clean and very comfortable. We would definitely stay here again. more

All I can say is that the hotel and Peggy and her staff live up to EVERY wonderful thing you hear. Do not hesitate to stay here, one of the best experiences we've had and we travel a lot. TIP: Book your machu picchu or sacred valley tours through them too. I was not aware they did that, and we... more

I can say one thing and one thing only when it comes to my stay.....GREAT! I didnt want to leave. everyone was so nice and thoughtful the best hotel staff ever! more

Hands down, the best customer service experience I've ever had at a hotel. They don't come more helpful or friendly than Peggy, Rafael, and Danny. Great people, great service, great experience. more

Can't say enough about Torre Dorada. Found Torre Dorada on Trip Advisor. The reviews have all been accurate in fact the stay here blew my expectations out of the water. Peggy and her staff (Rafael, Danny, etc) were tremendous. Service was beyond excellent. No request was turned down. I don't know how many times I only wanted to inquiry about... more

This is Cusco hospitality at it's finest, you will definitely be well looked after here. These people were prepared to pick us up from the Airport, run us into town whenever we liked, pick us up from town, and deliver us safely back to the airport for our departure - all for no extra charge. The rooms are warm, clean... more

The attention provided by the staff at this hotel is unmatched. They provided great advice on excursions and put us in contact with great local guides. They wonderfully took care of talking to our airline to reclaim our delayed luggage, they provided us with homemade chica morado and made reservations anywhere we wanted to go. Though the hotel is not... more

My teenaged daughter and myself booked Torre Dorada based on your reviews. They were right! The hotel is not in a very exciting part of town but seemed entirely safe. The location truly did not matter as the staff will take you in to town at a moment's notice (no charge) and will pick you up within 10 minutes after... more

Just got back from Cusco, Peru where we stayed nine days at the Torre Dorada. Read the reviews in Trip Advisor, but when going through a travel service to schedule our time there, they said that there was nothing available, so we scheduled our stay at another place in town. I then went directly to Torre Dorada by email and... more