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Novotel Suvarnabhumi Airport

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 161 reviews
161 Reviews
5.0 of 5 stars
71
4.0 of 5 stars
52
3.0 of 5 stars
20
2.0 of 5 stars
16
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#48 of 395 hotels in Bangkok
  • Address
    999 Suvarnabhumi Airport Hotel
    Moo 1 Nongprue Bang Phli, Samutprakarn
    Bangkok 10540
    Thailand
Check Rates: $143 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 159 traveler reviews
  • What to Expect:
    • 4.5 based on 137 reviews Rooms
    • 4 based on 129 reviews Service
    • 4 based on 134 reviews Value
    • 4.5 based on 136 reviews Cleanliness
  • Recommended For:
    • 40% based on 156 reviews Older travelers
    • 30% based on 156 reviews Families with teenagers
    • 30% based on 156 reviews Families with young children
    • 10% based on 156 reviews Young singles
    • 10% based on 156 reviews An amazing honeymoon

Reviews of Novotel Suvarnabhumi Airport

( 1-10 of 161 )
Jul 23, 2008
1/1 found this review helpful

I have stayed at this hotel many times due to its location so very close to the airport. Without a doubt, the biggest problem is the speed (or lack of it) of the check-in process. After arriving at the hotel around midnight with a confirmed reservation, the check-in time has never taken less than 20 minutes and sometimes it has... more

Jul 22, 2008

Stayed here for a few hours on an overnight stay between two international destinations. Hotel was very clean, modern, and had the amenities you would expect. Airport shuttle was pain-free and quick. Check-in / check-out was a bit slower than I would have hoped. I would stay here again without hesitation. more

3 of 5 stars
Oswiecim
Jul 14, 2008

I stayed at Novotel Bangkok Airport only once as my flight (with British Airways, of course) was cancelled. The hotel is located right across the motorway from the airport building but don't think you one could walk there. Hotel offers free shuttle service to and from the airport - it's very convenient and the minibuses go every 10 mins. The... more

Management response from
qualitymgr, Quality Manager

Dear Customer, Thank you for taking the time to tell us about your experience at Novotel Suvarnabhumi Airport Hotel. We are delighted to hear you were happy with the service provided in the hotel. As we are constantly working hard to ensure we provide excellence in service, your response is very much appreciated. Thank you once again and I very...

2 of 5 stars
Shanghai
Jun 18, 2008
3/3 found this review helpful

The location of the hotel is quite good, very close to BKK airport (5 min. hotel shuttle), yet feels a bit independant because of the open space surrounding it. Return shuttle takes even less. Highly recommendable to take it upon exiting baggage claim. Just check the gate where it stops on the hotel website or ask at the airport. It... more

Management response from
qualitymgr, Quality Manager

Dear Customer, Thank you for taking the time to tell us about your experience at Novotel Suvarnabhumi Airport. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Please rest...

5 of 5 stars
Darwin, Australia
Jun 15, 2008
2/2 found this review helpful

There's probably nothing more to add in terms of this hotel that hasn't already been said - great room, fantastic bathroom, excellent service. There are much cheaper airport hotels nearby, but I had a long haul flight the next day and I wanted the convenience of being right at the airport. The best thing about the hotel was that I... more

Management response from
qualitymgr, Quality Manager

We are delighted to hear you were happy with the service provided in the hotel. As we are constantly working hard to ensure we provide excellence in service. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Quality Manager Novotel Suvarnabhumi Airport Hotel

5 of 5 stars
calgary,alberta
Jun 5, 2008
1/3 found this review helpful

This hotel is just amazing. Great staff, great location, great food and super security. We have stayed here three times and have enjoyed it every time. If you have a few days in Bangkok stay here and if you must go to town take a taxi. The pool is unbelievable as is the pool bar. The dining room on the... more

Management response from
qualitymgr, Quality Manager

We very much appreciate your comments regarding your stay at the Novotel Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

5 of 5 stars
St. John, Virgin Islands
May 31, 2008
1/1 found this review helpful

We passed thru Bangkok 3 times on our last trip to Asia & had to overnight each time. This hotel is new & very together. Shuttle is always waiting & so easy to unwind between travels. Don't pass up the beautiful spa (one of our best Thai massages ever)& pool area is great for just chilling. Wish all airport hotels... more

5 of 5 stars
New York, NY
May 31, 2008
2/2 found this review helpful

We stayed here two days on our trip to Thailand - once when we landed late at night & once the night before we left Bangkok. Both times we had a great experience. The beds were huge and comfortable (good sheets), the service was amazing (guava juice when you check in & a flower on your pillow at night) and... more

5 of 5 stars
ACT, Australia
May 24, 2008

I stayed here overnight en route from Singapore to Helsinki. Brilliant hotel. I had a fantastic room, exceptionally comfortable, great bathroom. My room rate didn't include breakfast and I didn't bother as I knew there would be food aplenty on my flight. I did eat in the evening though after my arrival and the food was fine. The staff were... more

May 23, 2008
1/1 found this review helpful

As for comfort level, this is the best airport hotel I've ever stayed. Room has extremely comfortable bed and not as dark as some reviewers said. (In fact, I personally like the one-wall dark blue look -- helps me sleep better.) Bathroom is clean, has both tub and shower, and a glass window for those who can't get away from... more

Reviews of Novotel Suvarnabhumi Airport

( 1-10 of 161 )
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Novotel Suvarnabhumi Airport Also Known As

Address: 999 Suvarnabhumi Airport Hotel | Moo 1 Nongprue Bang Phli, Samutprakarn, Bangkok 10540, Thailand