oh dear how i wished i listened to the other reviewer who said it was awful. we booked a three bedroom uber room directly with the hotel and were looking forward to our stay. It did not start well......on arrival we found that reception was closed....at 7 pm..the time it shuts daily.our key to the apartment was left on the... more

Our family of 5 recently stayed at Pool in the July school holidays. We were in a 2 bedroom pool view room. We found it to quiet and ultra modern. Two flat screen televisons with cable, one is in the main bedroom but we gave this room to the 3 children as the rollaway didn't fit elsewhere, the kids thought... more

I was impressed with the pics on tripadvisor and there was a special offer on, so I decided to book. On the whole, this place is fantastic, but there were a few minor problems. Check in was easy. The staff were very attentive and helpful, taking our bags to the room, and showed us around the unit. We were also... more

The Pool is a very noisy place to stay, with a large construction site next door that starts early morning. Pool is extremenly cold and not many people go for a swim. Curtains are very thin so rooms remain light at night. Reception staff; poor. If you stay downstairs, be aware that upstairs apartments look straight into your bathroom, no... more

Pool is young. Just opened. That being said, the potential is big. i say this so it is not judged as a mature place and is given some time. Clean lines, huge units, private pools, attentive service. My room was a two bedroom that was on the street. Residential street, but still was a bit noisy. I was upgraded with... more

Stayed is Pool in May 2008 for 5 nights with my wife,daughter and in-laws in a swim up sunset grande room. Very impressive building and pool. Will even get better when the grounds mature. The apartment had everything you could wish for as far as amenities and appliances. Also they are not cheap appliances they are excellent quality. Luxurious bathroom... more

An amazing break we had at Pool. Such a white farcade you definitely need sun glasses when staying here. Everything is white, I pity the poor housekeeping team, but they did a marvelous job, our rooms were kept clean, from our dirty dishes to our smalls left on the floor some how always found to be near our suitcases, great... more

We are from Cairns and booked 2 nights over Easter for our family which includes 2 children under 5. It is a fantastically luxurious resort and well worth the cost, especially considering the style tips and pool design ideas we got for our own pool. The kitchen was really well equipped with high quality utensils (good knives!), lots of beautiful... more

Pool was a sensational getaway, the scenery was magnificent with a clean contemprary atmosphere among the stunning mountains surrounding Port Douglas. Impeccable and friendly service made our stay extremely pleasant & memorable. more