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Swissotel Sydney

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: # 6 of 230 hotels in Sydney
Description: Rooms with panoramic city views; on floors 11 to 25 in Grace Brothers Dept Store, a Heritage Listed Building; near airport.
  • Address
    68 Market St
    (formerly Merchant Court Hotel)
    Sydney 2000
    Australia
Check Rates: $557 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 115 traveler reviews
  • What to Expect:
    • 4.5 based on 93 reviews Rooms
    • 4.0 based on 91 reviews Service
    • 4.0 based on 92 reviews Value
    • 4.5 based on 93 reviews Cleanliness
    • 3.5 based on 6 reviews Pool
  • Recommended For:
    • 60% based on 98 reviews Older travelers
    • 50% based on 98 reviews Families with teenagers
    • 50% based on 98 reviews An amazing honeymoon
    • 40% based on 98 reviews Families with young children
    • 40% based on 98 reviews Young singles

Reviews of Swissotel Sydney

( 1-10 of 115 )
5 of 5 stars
Cayman Islands
May 8, 2008

I stayed here on my final day in Sydney prior to a long haul flight back home. Really nice hotel, with great facilities if needed. Also perfect location for access to shops in the cbd as right in the heart of the shopping area, and only a couple of minutes walk to the bars and restaurants at the harbour. Recommended. more

Apr 30, 2008

Having stayed at other Sydney hotels, the Swissotel compares favourably for its CBD location and nearby transport and shops. We booked an executive room, requesting one overlooking the AMP/Sydney Tower and got it! Not too impressed with the street access with two sets of lifts but once inside, the spacious rooms were in excellent decorative order and had a modern... more

4 of 5 stars
new zealand
Apr 25, 2008

This is a really good hotel in a fantastic location, five minutes walk to Darling Harbour, right in the middle of the shopping areas and a few minutes to the monorail. Hotel clean and comfortable. We had access to the executive lounge which was well worth the extra. Nice nibbles and free drinks for a couple of hours each evening... more

Apr 21, 2008

This was not our first time to Sydney, but it was our first time at this hotel. We had high expectation for this hotel (for the money we paid) and all expectations were certainly met!! We stayed on the executive club floor and had access to the lounge every day. The hotel was clean, in a great location and all... more

Apr 21, 2008
0/1 found this review helpful

We stayed at the Swissotel Sydney for 5 nights this April as part of a month long honeymoon trip around Australia and it was by far the worst hotel in terms of value, service and overall experience during the whole trip. Positives - large nicely fitted bathrooms, excellent location, helpful concierge staff Negatives - terrible housekeeping - evidence only of... more

Management response from
SwissotelSydney, General Manager

I was most upset to read of this honeymoon couples' disappointing experience. I appreciate that the guests reserved praise for our fittings, location and concierge staff. I recognize however that in terms of the servicing and cleaning of their room, most of our usual well accepted standards have fallen by the wayside. I intend to follow this through with my...

4 of 5 stars
San Jose, CA
Apr 17, 2008
1/1 found this review helpful

We stayed here for 3 nights and absolutely loved this hotel! Location was superb, you're right in the middle of everything and could easily walk to Darling Harbour and the main train station. Staff was very friendly, although there was mixups with the breakfast as to whether it was included or not. Upon check-in, we were told it was, but... more

Apr 13, 2008

Having stayed at this hotel 2 years ago, I knew what to expect. The location is brilliant for both shopping and sightseeing. You are right in the center city with all the shops, a 10 minute easy walk to Darling Harbour, 15 minutes to Circular Quay, and Hyde Park (which has bus stops with routes that can take you almost... more

4 of 5 stars
Northern Ireland
Apr 13, 2008

At the end of our month long honeymoon we stayed in Swissotel in sydney. Brilliant location near the shops. Very clean nice big rooms. Great views over the city. The mall beside has a great food court great place for lunch. more

Apr 9, 2008

Swissotel is the best hotel I've ever been to!! from the front entrance all the way to the room you will see staff greeting and smiling at you which made us feel very special. For 5 days the concierge guided us with shopping, where to eat and what to see!! very friendly and efficient. This hotel must have a great... more

5 of 5 stars
Brisbane, Australia
Apr 8, 2008
1/1 found this review helpful

I stayed in this hotel over Xmas and New Year of 2007/08. I didnt look at price when booking a hotel for this period as it was important to be in the best location. This hotel is ontop of the Myers Centre on Pitt Street. The rooms were immaculate!, well equipt. We only stayed in the standard deluxe room, the... more

Reviews of Swissotel Sydney

( 1-10 of 115 )
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Swissotel Sydney Address

68 Market St | (formerly Merchant Court Hotel), Sydney 2000, Australia