I paid for my Dad & step mum to stay at The Sheldon, & spoke with a couple of members of staff beforehand about their requirements-it was their silver wedding anniversary & I wanted it to be really special. Nothing was too much bother & everything I asked for/arranged was done, down to a basket of beautiful flowers in the... more

Overall very disappointed, on the plus side room was excellent very clean and duvets on bed instead of blankets which was good. Very close to seafront, on outside hotel looked nice with flowers and patio on front and car parking to the rear. Staff were friendly and helpful. On downside the bar served cans of beer and lager which were... more

Although it is supposed to be a non-smoking hotel the room we were in smelt a lot of smoke. Their no-smoking policy in bedrooms is not working. Staff rather rude too. Didn't enjoy our stay here at all. There are better hotels than this in Eastbourne. I don't think this hotel warrants an AA 3X rating. more