We wanted a room in central London for a one-night stay following a trans-Atlantic cruise on the QE2, the Ruben at the Palace was perfect. The room was a king over looking the Royal Mews (stable & garage) and very elegantly decorated. The $20.00/person English breakfast was a deal for London. It was a short walk to the "Tube" giving... more

I booked a special treat for my wife's birthday - to see a London West End show and fit in some sightseeing and a trip to Earl's Court to the Ideal Home Exhibition. We travelled from Norfolk by train which is about 2hrs and then took a tube-train from Liverpool Street to Victoria. From the tube to The Rubens was... more

My wife and I spent 2 days at The Rubens at the Palace and we enjoyed a 5*Star perfornance from a 4*Star rated hotel. We cannot fault any of the services provided and the commitment from all of the staff was outstanding. By comparison, in February, we spent 3 days at a well-known 5Star London hotel and paid a much... more

Stayed at the Rubens At The Palace on Sunday 3rd March 2008 prior to going to Buckingham Palce to pick up a Butler Trust Award. The Butler Trust had booked out the whole of the hotel due to it being very close to the palace. We left our bags with the concierge first thing on Sunday morning then checked in... more

my husband and i stayed here, when we were going to the 02 arena to see the eagles,we couldnt have been more pleased when we arrived outside this stunning hotel. from the minute you step inside you are truly looked after, the rooms are spotless, the staff pleasent and attentive, without being over fussy. the breakfast was simply delicious all... more

I decided to treat myself to a really nice night in London, and booked this hotel through a booth at Victoria Station. When I arrived, I'd hardly got out of my taxi before the doorman took my suitcase and escorted me inside...the Oriental lady who checked me in was absolutely charming, as indeed were the rest of the staff. My... more

what can i say - location couldn't be better, staff all helpful and friendly from the moment we stepped through the doors. if booking do it over the phone- we ended up paying 1/2 of what we would have paid online with the receptionist giving us a special weekend rate.i'd booked a single and double room. they ended up being... more

Just returned from six days at the Rubens with my daughter. The check in after a very long flight was a bit annoying, had booked a twin, overlooking the park with breakfast and was given a double not overlooking the park no breakfast. Went back to reception to sort it out and they suggested we just pull the beds apart.... more

For anyone considering a place to stay in the heart of London at a realistic price and requiring a level of service you would only find at a 5 or 6 star hotel you will not be disappointed at the Rubens At The Palace. Location for west end theatres excellent, location for city sightseeing excellent, attention to detail from staff... more