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Acanto Boutique Hotel & Suites

16 Street North, between 1st and 5th Avenue Playa del Carmen 77710 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Nestled in the lovely beach town hamlet of Playa del Carmen, Acanto Hotel is right off 5th Avenue with it's elegant fine dining, stylish shopping... Nestled in the lovely beach town hamlet of Playa del Carmen, Acanto Hotel is right off 5th Avenue with it's elegant fine dining, stylish shopping, turquoise waters of the Caribbean and our famous white sandy beaches just steps away. Each Acanto Hotel Suite is resplendent in artistic decor with attention to detail, with central air conditioning, master bedroom, full kitchen, living-dining room and private patio. We offer a full complement of guest services, including Concierge, internet access, daily maid attention, linen service and currency exchange. Situated in the trendiest location within Playa del Carmen, Acanto Hotel & Suites offers outstanding rates. more » « less
No Business Center No Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates and Availability: $135 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 147 traveler reviews
  • What to Expect:
    • 4 based on 110 reviews Rooms
    • 4 based on 107 reviews Service
    • 4 based on 106 reviews Value
    • 4.5 based on 110 reviews Cleanliness
    • 4 based on 24 reviews Pool

Reviews of Acanto Boutique Hotel & Suites

( 1-10 of 147 )
Jul 21, 2008
1/2 found this review helpful

We stayed at the Acanto Hotel & Suites and ABSOLUTELY loved it!! The customer service was wonderful, and we were very impressed with the hotel itself! The atmosphere was romantic and beautiful... I felt like I was worlds away from home!! And yet it was conveniently located near the beach and all the restaurants and shops of the popular "5th... more

5 of 5 stars
San Antonio TX
Jul 20, 2008
1/2 found this review helpful

A fantastic place!! So close and convenient to all that Playa de Carmen has to offer. Quiet and relaxing! The staff was superb, especially the housekeepers, Lupe in particular. Rooms were great and the kitchen came in handy for breakfast and lunch. Shop the "Mega" store for your basic needs, fruit, water, breads, beer/wine, deli, etc; it is a super... more

Jul 3, 2008
1/1 found this review helpful

This was our second stay at the Acanto Hotel: 4 days this time and 7 days during our first trip to Playa del Carmen in February 2007. The hotel's location is close to ideal, on a quiet shady cul-de-sac within feet of the busy 5th Avenue with its shopping and great restaurants. The hotel's only a modest walk to the... more

Management response from
matthew craig, owner

Hotel is officially closed for contruction and expansion. We re open as a brand new facility 5 times larger. These people were given an immediate refund after they notified us of the overcharge. They post pictures of a stove which was taken apart by them and a futon that was unmade by them. Not much to say but they were...

Jun 28, 2008
2/2 found this review helpful

I did not feel welcomed or respected by the staff. It took the staff two days to replace a faulty hair dryer. The water was often cold. The pool was small and dirty. A staff member at the front desk assured us that he would safely store our luggage the day we checked out. About an hour later when we... more

Management response from
matthew craig, Owner

As I scroll through the reviews i see many many positve reviews that say they loved the hotel, it is romantic, enchanting, second time, incredible, wonderful and so on. Than i see the very few unhappy Reviews that say the staff was not perfect or the pool was dirty, someone complained that they got bit by mosquitos outside of the...

Jun 20, 2008
0/3 found this review helpful

My fiance and I stayed at this hotel with another couple and had a great experience. This was our first trip to Playa del Carmen and as avid travelers we prefer to stay in smaller, boutique hotels rather than larger chain hotels. We originally booked the penthouse with rooftop pool because the description itself was incredible. When we arrived at... more

5 of 5 stars
NEW YORK
Jun 3, 2008
0/3 found this review helpful

I had a wonderful stay at Acanto Hotel. The staff were helpful and friendly, and the rooms were clean and nicely renovated. I also liked how close I was to the beach and the town. Will recommend to anybody. more

Jun 3, 2008
0/3 found this review helpful

Just wanted to say a couple of things one being I had one of the best times of my life. The Hotel was perfect the rooms were clean and nicely renovated, the staff was helpful and friendly and the ambiance was great. What a location, the proximity to the beach and town, right off the main drag and the value... more

Jun 3, 2008
0/1 found this review helpful

We have been staying @ the Acanto for a couple years... It is so nice. Small, Private, Full Amenties, Friendly and Helpful Staff, Security Gates, Greaqt Location... We just really love it. The price is very resonable for all the you receive. more

5 of 5 stars
new york city
Jun 2, 2008
0/2 found this review helpful

had the best time ever in this great small town. hotel staff was wonderful. helped us with our stay in every way. hotel very clean, very romantic at night. very close to beach which was a plus when we planned trip. can't tell you what a great time we had. we recommend this hotel to everyone going to playa del... more

5 of 5 stars
nashville
Jun 2, 2008
0/2 found this review helpful

Nice hotel with perfect location if you do not want a beach front hotel. Small and simple with excellent service. The staff made our stay even more enjoyable by giving us great recommendations of places to eat and vist. Only a few steps from 5th and a block or two from the ocean. Felt safe and was clean. more

Reviews of Acanto Boutique Hotel & Suites

( 1-10 of 147 )
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Acanto Boutique Hotel & Suites Address

16 Street North, between 1st and 5th Avenue, Playa del Carmen 77710, Mexico