My boyfriend and I stayed at the Grand from July 12th to the 19th. The hotel itself is very nice, clean and staff is super friendly and professionnal. We had perfect weather and got to enjoy the beautiful beach and walked, snorkeled a lot. We did go on a bus tour of the Island and it was interesting (got to... more

My Husband and I (26 and 22) stayed here for two weeks and had an absolutely amazing honeymoon. First the staff, they were amazing. They could never do enough to help us. They were always smiling and really friendly. The guys on reception were great too and were always checking that everything was ok with our stay. We also had... more

Four of us took this trip and all of us were disappointed in summation. The brunt of the disappointment and frustration was with the staff. The grounds were keep in great shape as were the facilities. The trip began with us having to wait in the rain for over two hours for our rooms to be ready because check-in time... more

My husband and I stayed at the Grand from June 30 till July 5. It was our 3rd time at the resort in the past 5 years, and it just keeps getting better! The food and accommodations were above par. The staff were warm and inviting. Some of them even remembered us from 3 years ago! As always, the onsite... more

We stayed at the Occidental Grand Cozumel June 30th - July 4th. My husband and I are mid 30's and our son is 10. This is our 5th all inclusive to stay at.We had a fantastic time. However, they put us in the royal club (Im not sure how that happened ) so.. Im not sure how much is just... more

This stay was our honeymoon and we ended up at the Occidental Grand by default as we had been due to stay at the Holiday Village White Sands. When I had read the reviews on the White Sands I asked to be moved and what a good decision that was. The Occidental is set in mature gardens that are maintained... more

Overall not a bad place to stay but we had higher expectations, had just come from Playa del Carmen at Riu Palace Riviera Maya and this was definitely a step down. The redeeming feature was the beach and water in Cozumel was much nicer than Playa. Of specific note: - The room and especially the pillows smelled like mildew. We... more

Overall had a mighty fine time in the OG, but as this hotel is in the main visited by Americans and especially Texans, thought I would give it a review from a Brits points of view bearing in mind that over the summer months more and more Brits will visit it. The OG is about 30 mins drive south of... more

My fiance' and I just returned from an 8 day stay at the Occidental Grand and without a doubt, it was THE best vacation we've ever taken! I literally did months of research and read the OGC reviews on a daily basis. How anyone could not love this resort is beyond me so here's my LONG account of our lovely... more