I did a great deal of research before selecting Cozumel Palace, so I was a tiny bit disappointed when we did not receive a welcome drink as stated in so many other reviews, but no worries, it was a beautiful day in Cozumel. Check in was extremely fast. Met with guest services to discuss the amenities for a Premier Member... more

We loved it! My husband and I stayed at Cozumel Palace June 16-20, 2008 and enjoyed our stay there very much. We didn't encounter any problems and were greeted so warmly and efficiently it was perfect. The staff learns your name and uses it repeatedly. That was very impressive to me. We loved the rooms, we loved the food and... more

We just got back from staying at the Cozumel Palace and it was a wonderful experience. The rooms were stunning and very clean, the food was great, especially the Italian restaurant and the staff were great and very friendly and helpful. They made us feel special and at home. The activities staff were great and very entertaining. We didn't experience... more

We stayed at Cozumel Palace from June 14-21 and had the best vacation and best all-inclusive experience ever. We have been to several 4 and 5 star resorts in Mexico and the Caribbean and none of them come close to comparing to the excellent service, spacious, comfortable rooms (with beds which are NOT hard as a rock), choice of a... more

I am a Palace Rresorts member. I have stayed at most of the other resorts. I understood this was a "3 star" resort and most other palace resorts were a 5 star. We decided to stay in Cozumel so we could snorkel right off the deck at the hotel every day. Right from the start, I knew we in trouble.... more

We stayed at the Cozumel Palace from June 9th through the 13th for our honeymoon. Upon our arrival, we were promptly greeted by the resort employees. They offerred us a drink and had us to sit in the lobby to wait for our representative. Our representative stated that our records did not indicate we were on our honeymoon and did... more

Our Tour of the Palace Resorts begins and ends with the Cozumel Palace. The Cozumel Palace is a really Nice Hotel/Resort...it is small but that is part of it's appeal. Lobby:The materials and finishes of the floor and the furnishings are top notch and well kept. The views from the looby of the pools & ocean are spectacular, makes for... more

My husband and I spent our 25th wedding anniversary at Cozumel Palace; which was an all inclusive package. Upon arriving, they gave us a glass of champagne and cool towels for our neck/wrist. When we mad it to our room, they had a happy anniversary cake, fruit, and bottle of champagne waiting in our room! The room was very nice... more

Cozumel palace was a pretty nice resort. Beautiful rooms with a gorgeous view and fabulous food/service. However, the clientelle at this resort is rough. As a previous reviewer stated, it is a bit cancunish. There are a lot of drunk rednecks running around, playing water volleyball 7+ hours a day and screaming every 5 seconds over who knows what. I... more