I went with my family from last 1-5 december. This hotel is very nice, clean, well maintained. We loved the food, specially the room services, which is competitively priced and with excellent options, very tasty. The bad: a small beach, few night activities, a little small building and a hot tube small and always in use. The restaurant and room... more

We spent the first three days getting a room. The first room had mold growing around the tubs and walls, then they finally agreed to change rooms and wanted to give us a room with water dripping into a pool of water in the middle of the living room. Fianlly, they "upgraded us" but by then we were exhausted and... more

My boyfriend and I just spent a week at this resort - we booked it under the Hilton Grand Vacation Club. We have traveled to many of the HGVC and RCI Resorts before, so we had high expectations. Positives: Very decent breakfast buffet at the on-site restaurant, gorgeous, huge pool, impeccable, thoughtful and nice staff, the most beautiful spa I've... more

Stayed at FAVC from Nove 6 - 13. Floor was dirty at checkin, Sheets had holes in them, Bed Spreads were worn and torn. NO HOT WATER for 5 Days. Front Desk Service poor at best. Felix the Activity Coordinator was GREAT along with Silvia from the pool side bar. I would not stay here again if I had a... more

Booked FA Cancun using our HGVC membership. This was the first using this club but we are regular travelers so had high expectations! This was our 5th anniversary (we are 35 and 38 years old) Let me start with the not so good then end with the good parts: 1) There are many FA resorts - the HGVC needs to... more

Let begin by saying that I looked at everyone's reviews and this is the first time that I have been intrigued by the number of people who gave positive reviews on this place. They must have drank the water. This place was horrible (and I’m being polite). We stayed here on the second part of our honeymoon. We had just... more

We bought a time share in 2000. It was wonderful at the beginning, but it is going down the hill like you would not believe it. The restaurant had a wonderful breakfast buffet and the view was awesome! Now the restaurant is gone, they opened a new silly, expensive cafeteria and a little store instead. The restaurant options are terrible,... more

We just returned from a week at the FA Vacation Club ("Cancun," at KM 8.5), booked through Hilton Grand Vacations Club. This resort is absolutely beautiful, and we highly recommend it. We had a one-bedroom unit on the fourth floor with a gorgeous view--over the pool/courtyard area to the sea. We were in the center section of the U-shaped building,... more

We just came back from Cancun and stayed at the Fiesta Americana Cancun Vacation Club. For some reason, the travel sites list the property as "Fiesta Americana Cancun Villas", so I was a little confused at first, as this was going to be our first time in Cancun and I did not know what to expect. I have to say... more