We stayed at this hotel only one night. We booked it through Hotwire.com. It was a great value! The beach was beautiful the pool was nice too. The staff was very friendly. We only ate at the buffet for breakfast and dinner. The food was just OK. There was always a wait to be seated at the buffet between 5-10... more

We weren't sure what to expect but didn't figure we'd be at the hotel much. This is an elegant place for being "economical". From the time we got to the front desk until the bell hop loaded our luggage into the van to leave, the service was very good. The people who cleaned our room each day left linen/towels folded... more

We stayed at this hotel for 2 days prior to transferring to another hotel as part of a work related convention. We were assigned to the ninth floor of an adjacent hotel. We rode an elevator up to the eight floor and then had to walk up stairs to the ninth floor. THIS WAS NOT FUN. The room was hot,... more

This was my first time to Cancun, loved the resort, they were helpful, the food was excellent. And I must say, the beaches, wow those waves and the aqua water were awesome! I will definitely go again and book with this resort. more

This a property not worth going back to: I can't say that about most trips that I have been on in the past few years.maybe 20 1 Front desk wont let you in a room until after 3 but if you tip the manager he will get you in right away 2 bar is under staffed ,unless you like martinis... more

my friend and i stayed for two weeks at the beach paradise. We are both 29 and from start to finish our holiday was great. The hotel was very clean rooms were brilliant we had a sea view, The food was great good selection. The staff could not have been any nicer very helpful. I would recommend this hotel to... more

Hi, as this was my first trip in the south I had big expectations. Most ...of my expectations were met. When we arrived at the hotel they gave us the ``penthouse suite``... no hot water, no air conditionning and the joined balcony did not lock (safety issue). They did not want to change our room till the next day, as... more

The Hotetur was great. We had such a great time and we will likely return next year. The Good... -The food. With a few exceptions, the food was great. All-inclusive is the way to go! -The drinks. Other reviewers have said the drinks were watered down. Not true. They were very good at all 3 bars. -The employees. Every single... more

This was our about out 8th trip to MX. We stayed at the Hotetur for one week in April, 2008. Upon arrival, we were informed that unless we paid $45.00, each for the all inclusive fee, that we could not even buy a drink. Since it was late at night it was not worth it. I then asked the guy... more