Let me start by saying our family has stayed EVERYWHERE. So I write this with a pretty good knowledge of what should be expected at quality hotels. Although this is a beautiful property, the service provided is definitely second to third tier. This being said I do not blame the staff. They were, contrary to other reviews, very friendly. They... more

Stayed at the Royal Towers July 2 - 12. Their celebration of our 4th of July was awesome. Unlike other reviews we had read, our experience with the staff - everyone (housekeeping staff, bartenders, wait staff, life guards) - was friendly, courteous, well mannered, helpful and pretty much tried to please any request if asked. The food and drinks are... more

The grounds, water venues, landscaping, interior design, aquarium life, and rides were phenomenal!! We enjoyed the tube rides every day, loved the foliage, music playing all over the grounds, plenty of chairs with sunshades by all the pools, great rapid river ride, great water slides, beauty everywhere! There's no solution for the expensive food. You are trapped on the island... more

We had a wonderfull stay at the Atlantis ! We were a family of 6,mom,dad,grandma and kids,13,10 and 8.We were there for 5 nights 6 days. We used the car service "Celebrity" , very nice company and very prompt. We used them for arrival and departure. We had 2 adjoining rooms,clean,big and comfortable.We stayed on the 17th floor,ocean view, gorgeous... more

What can I say about the Atlantis, except for it was great. Some of these reviews are way off. First the food is very expensive but if you go expecting the high prices and save for it, it is not a shock. The gourmet meal plan was well worth the money. We got into every restaurant we wanted to all... more

I stayed at the Royal Towers 15th floor for 4 nights and I thought that was great. I dont agree with some of the reviews that the service staff was not friendly. The moment I walked out my door, I was greet by the cleaning staff to just about everyone with a "Good morning" "Good afternoon". That place is a... more

This was our first trip back to the Atlantis in 8 years. We stayed in the Royal Towers, which I booked through Priceline. I will have to say the rooms have declined in quality, not sure if it's age or what. I would hate for anyone to have to pay full price for the rooms so try and book through... more

We stayed at the Atlantis Royal Towers from June 29 to July 4, 2008 and had a great time. I was traveling with my mother, father, and younger sister. (I am 26 yrs old and my sister is 22). We arrived at the resort around 3:30 pm and waited in a relatively short line to check-in. We had booked a... more

Atlantis is a fantastic site. From the rapids river, to the great sea lagoons its a sure win for families. The staff is not helpful at all so be prepared to ask questions and have to fuss about anything you need. We went as a couple and I would not advise couples to take the trip. Our feeling was it... more