This hotel is not an upscale hotel, despite the description they write up on their webpage and on the front of the tripadvisor page here. There is nothing upscale about this place-- as someone just posted, it does feel like a flashback to the motor hotels so popular more than a while ago. However, the room was pretty clean, but... more

Like others, we wanted a convenient place to spend 2 nights before and 2 nights after a cruise. The Milano really did remind us of a 50s hotel, or one in a third world country - we do a lot of international travel. The carpet and bedding were very old, but clean enough. The plastic flower arrangements and old kitchen... more

We found this hotel thru traveladvisor . It is a two star hotel due to the services not offered . However they are the best two star hotel . Meaning the room was very clean and was cleaned every day as was the entire hotel everything was very clean and neat . The air conditioner was as cold as you... more

We have stayed at Hotel Milano twice in the past few years. It has an ideal location in historic Old San Juan. You can walk to the incredible old forts, shore side walking paths, and fantastic restaurants. You can also walk to the Bacardi Distillery if you want to. It is in a very nice, safe neighborhood where residents and... more

Due to some timing difficulties with the airlines, my husband and I stayed at the Hotel Milano on the first night of our honeymoon before heading to Vieques for the week. It was a short trip from the San Juan airport and an even shorter trip from Isla Grande airport, our destination the next morning. We arrived in the evening... more

After reading some recent reviews of hotel Milano I was a bit nervous to book my stay there. After I got to the hotel, I was sooo glad that I booked it because it is in the perfect location. The noise is not as bad as I thought it would be. It is noisy (after all it is on Fortaleza... more

We loved staying at Hotel Milano and will definately stay there again when we return. The ambience reflected Old San Juan perfectly. I can't say enough of the staff, they were exceptional. My only suggestion would be to open the rooftop in the afternoon for patrons that would like to sit in the sun to read or just relax or... more

I grew up on the island and have always known this hotel to be a lovely spot in the heart of Old San Juan. Something must have happened in the past few years... No one helped us with our luggage- even though the bellhop was hanging out in the lobby speaking to the desk clerk. We also arrived to find... more

My family and I stayed at Milano for 2 nights in April and were very pleased with the wonderful location, the cleanliness, and the friendly helpful attitude of all staff. Breakfast on the roof deck was fine too. We did find street noise a problem, and suggest you book upper rooms that face the back or side rather than the... more