I had booked this hotel for three nights almost a month before arrival--confirmed online. By the way, the hotel has a four-day window prior to arrival for cancellation without penalty. I arrived as agreed only to be told by the desk clerk "Luis" he was sorry, but they were overbooked and had no rooms. His alternative solution was that the... more

Based on reviews I had read about this hotel, I wasn't too sure what to think of it. When I got there, it was amazing. The hotel/inn is really nice, a bit small, but nice overall. It has a home-y atmosphere. The rooms are a little small, but unless you plan to be spending a lot of time at the... more

i went to puerto rico to visit , this was my first time . but when i try to stayed from the beginning in canario inn i didnt like it because the motel or hotel whatever they wanna call it was not what i saw in the internet.mgr is not a person who know how to get customers. i got... more

This was a nice location in Condado. We arrived late and stayed one more day just to visit Old San Juan. The hotel inself is fine. you should be aware of a few things. There is no elevator, but it is only about three stories. There is no parking lot. Park on the street (I got lucky!) or in a... more

Think twice about staying here, at least for the next six months or so. Right next store to the property (less than 1 meter away) a major construction project is underway, a new high-rise. The noise is deafening, complete with jackhammers, screaming saws, and heavy truck traffic. And it all starts at 6:30 a.m., so don't count on sleeping in.... more

I stayed at El Canario Inn for one night. It's location is excellent if you are going to San Juan for shopping, business or travelling around. El Condado is very safe, and is very easy to get to Old San Juan, the beach or any of the shopping malls in the city. The place is too basic, rooms are small,... more

As some of the previous reviews have stated, the outside is very inviting as is the lobby, open air, checked tile floor, lovely plants. The side patio is also very cute but that is where it ends. We checked in for one night before a cruise and were greeted by a surly clerk who offered no help when we asked... more

Was hesitant to stay at this Inn due to some of the negative reviews; however, needed a place to stay for a single night and the price was right. Joshua, the clerk at the front desk, was extremely helpful and friendly. He assisted me and others in my group with clean rooms, area information, and helpful hints. The rooms are... more

Had I read the reviews on trip advisor I could have saved myself the great disappointment of staying at El Canario Inn in San Juan. Admittedly the location is good (one block from a great beach, good restaurants and shopping and a bus stop nearby) but if I'd been an inch over my 5'4" I wouldn't have been able to... more