Went to this resort for my 60th birthday.Resort had been pushed hard by Hideaways as luxurious.Not hardly! Upon arrival, 1- a/c not working.Took 2 days to get moved.2-Beaches filthy/not useable.3-Safety an issue as there were armed guards.4-Promised room upgrade through Hideaways.However at checkout was forced to pay.5-Manager was always "in a meeting" and could not discuss issues with us.Lastly,Hideaways has... more

The negative reviews surprise me, because my wife and I had a wonderful time at the Sivory. The resort is very secluded, which I believe adds to the luxury experience. It is not a place to "see and be seen." It is a quiet and relaxing place. For five days, we basically ate, slept, hung out by the pool and... more

6 stars - Best service ever - Great dinner - clean - quiet - relaxing - Smiling staff all the time - Breakfast at your door every morning (coffee - juice - croissant and without asking). You need something: Just ask. I suggest helicopter arriving. They land on the beach and staff will take care of your carry on, offer... more

People: The people working there are amazing. They are personaly interested that you're enjoying yourselves. Service: Perfect Service. From breakfast at your door, cleanest rooms ever, even the scented tools when arriving. Always a smile. We asked once for a particular drink to be with fresh squeezed oranges. We had to only ask once and the whole week everyone knew... more

Worst experience ever!!!! TOTAL RIP OFF!!!! Not able to swim in the ocean. Very Dangerous!!! The food was OK - Same menu day after day after day also, expensive!!! Staff could have been more helpful and friendly. 1 hour and 15 minutes from airport $70.00 taxi ride. Positive – rooms were excellent!!!! ONLY GOOD THING!! Upon check was over changes... more

My wife and I just got back from a one week vaction at this hotel and were totally satisfied. This is a first class hotel; the site is beautiful, the accommodations luxurious, the staff friendly; I suggest you take one of the luxury junior suites, it's worth the price difference. The food was great; I suggest the lobster bisque or... more

We go to Sivory Hotel for 2 weeks from Russia after we visit USA. We like the people, they very nice and always give us good smile. Special people is Juan Pierre of restaurants, Robert of the swim pool, small lady in hotel store (I not know name), and good room clean lady. I think we stay to much days,... more

I have the chance to know what real luxury means, having stayed on the best hotels of the planet, like Oberoï, Fregate private island, Pucket Yacht club, Baan taling nam, Oriental, ... BUT this Sivory which pretends to be the best hôtel of the Caraibean, I would definitely avoid. Even for free, I would NEVER stay there again. Everything was... more

Sivory Punta Cana is the ultimate if you want pure relaxation. Many people on the reviews have complained about the seclusion of the resort, that is obvious from the start so if you don't want it, don't go. The ride to the hotel is not bad, you get to see some countryside. The rooms are gorgeous, especially the bathrooms which... more