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Riu Palace Macao

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 419 reviews
419 Reviews
5.0 of 5 stars
214
4.0 of 5 stars
116
3.0 of 5 stars
38
2.0 of 5 stars
32
1.0 of 5 stars
19
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 72 hotels in Punta Cana
Description: Striking all-inclusive beachfront hotel housed in a colonial palace-style building which is surrounded by palm trees.
  • Address
    Playa de Arena Gorda
    Punta Cana
    Dominican Republic
Check Rates: $282 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 415 traveler reviews
  • What to Expect:
    • 4 based on 272 reviews Rooms
    • 4.5 based on 272 reviews Service
    • 4 based on 269 reviews Value
    • 4.5 based on 272 reviews Cleanliness
    • 4 based on 80 reviews Pool
  • Recommended For:
    • 60% based on 303 reviews Older travelers
    • 60% based on 303 reviews An amazing honeymoon
    • 40% based on 303 reviews Families with teenagers
    • 30% based on 303 reviews Families with young children
    • 20% based on 303 reviews Young singles

Reviews of Riu Palace Macao

( 11-20 of 419 )
1 of 5 stars
New Jersey, USA
Jun 7, 2008
0/8 found this review helpful

Absolutely a mess! Arrived to this "resort" got to our boxy room and the toilet was broken and didnt flush, took 3 hours for someone to fix it, so finally fixed. The bed was barely covered with a sheet which did not fit exposing a nasty mattress which the springs are buldging out, making for restless nights- the solution was... more

5 of 5 stars
bedfordshire
Jun 7, 2008
8/8 found this review helpful

Just come back from two wonderful weeks at this hotel, we went for our 25th wedding anniversary and spent a lot of time deciding on this hotel and looking at other reviews. We cannot fault the place, hotel fantastic, had top floor room with pool view, never had to use the air conditioning as had a high ceiling and fan... more

May 24, 2008
1/8 found this review helpful

We went to Riu Palace Macao in April. The beaches were wonderful and absolutely beautiful with palm trees everywhere! Pool was nice and clean. Staff was great and friendly Buffet restuarant is the overall best place to eat as the other restaurants were not so good. Same food each day for the breakfast and lunches. Had an awful experience parasailing... more

4 of 5 stars
wisconsin
May 23, 2008
4/4 found this review helpful

Originally we were booked at the Rui Bambu May 14-21 for a family vacation. I realize you are on vacation and things are not like at home but come on people. The pool was filthy . The rooms were moldy and no air conditioning. Attitude very poor. The best thing that happened was that they had no other rooms to... more

5 of 5 stars
Nova Scotia
May 17, 2008
5/5 found this review helpful

My wife and I spent a wonderful week at this resort from Arpil 20th - 27th. We have had the pleasure of staying at some great resorts in Mexico, Cuba and the Dominican Republic including other Riu's and this was by far our favorite. It seemed to offer the best aspects of the others in one resort, the great food... more

May 13, 2008
1/14 found this review helpful

I stayed at the Rui Palace. Great beach, mold in room my clothes still smell. I room where not what a five star should be. I was only there for 3 nights and am glad that was all. When you got into bed at night your sheets were damp. the service was terrible. The food was not great. I was... more

May 10, 2008
4/4 found this review helpful

We just returned from a week at the Riu Palace Macao. I used this site alot when planning my trip, so I thought I would share some info! We had an amazing week in Dominican! The staff were all so friendly and always had smiles on there faces. The staff were right there to take your drink order as soon... more

5 of 5 stars
Newfoundland,
May 8, 2008
4/4 found this review helpful

We stayed at the Rio Palace Macao from April 21st - April 28th. We had a wonderful time and I cannot say enough good about the service and the staff. They were amazing. We do not speak any Spanish but found most of them could speak some English and all could manage to communicate with us. The room was perfect... more

Apr 29, 2008
3/6 found this review helpful

This was our 6th trip to Punta Cana, so obviously we LOVE it there. We had stayed at the Riu Bambu (next door) 4 times and at another Riu in Cancun a few years ago. Riu hotels have always been wonderful places to stay. However, at this particular hotel we encountered some problems. First of all, ocean view does not... more

Apr 24, 2008
3/7 found this review helpful

This was a girls getaway trip from March 31-April 5. The airport was fun with the thatch roof and a group playing carribean music. But once you exit customs you are bombarded by guys offering to take your luggage. Beware! These are not the guys with your tour group, they are looking for tips. It can be overwhelming but say... more

Reviews of Riu Palace Macao

( 11-20 of 419 )
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Riu Palace Macao Address

Playa de Arena Gorda, Punta Cana, Dominican Republic