We had flight problems in transit from Aruba to Toronto and our flight landed in Punta Cana where all passengers were put for one night at the Punta Cana Resort & Club. Although our recent travel has mostly been to Aruba we have stayed in many Caribbean destinations over the past 20 years. Wouldn't go back to this one if... more

My wife and I just spent 5 night here. We enjoyed it from the get go. The grounds are very well maintained. I think we saw them clean the beach twice a day! The setting couldn’t be any better. This was our first true “inclusive resort” trip and we were not disappointed. We found the staff very helpful and friendly... more

The hotel has a great location, with a beautiful central building. But the whole experience is marred by staff and management ineptitude or plain, and obvious indifference. Having stayed in 100s of hotels the world over, I must say that I am very disappointed with Punta Cana Resort & Club. Location The location is fantastic, most houses or huts located... more

Aesthetically beautiful and unique, staff was very attentive, especially with front desk & concierge staff. The dining options were varied and the food display was excellent. furthermore, they were very caring of my special diet needs and I truly appreciate that. The gym was well equipt and I never missed a beat with my work outs. The location and view... more

I just spent two months in this place, from June 26th to August 23rd (for work), and can't say too many good things about this place. I named my experience here "A beautiful nightmare". I'll start by mentioning that I was robbed during my first week there. Someone stole my Ipod, digital camera, leatherman tool, and all my computer recovery... more

Its a shame, the hotel is in a beautiful location but suffers from very poor management and communication. Advertises itself on having 6 or 7 restaurants to choose from. Once arrived we foumnd some evenings there was only one available, plus a pizza snack place. Lost a night because of hurricane Dean and despite numerous negotiations the hotel refused to... more

This resort is perfectly lovely, and while the service is not top-notch, it is certainly fine. The grounds are beautiful, the beach is terrific (with free kayaking and plenty of hammocks), and the place never felt crowded. For families, there is plenty to do, including the fresh water spring, the ecological reserve, horse-back riding (but don't bother with the $15... more

Just got back from a few days vacation at this resort. I went on recommendation from family that has been there in the past. Booked the all inclusive and a junior deluxe suite. Overall the beaches are beautiful and the people are friendly (except the guy at reception on my first day). However, there were some negatives: I missed my... more

Arrived at the Punta Cana airport (PUJ) and learned that our Avis rental car was located 20 miles away - there is no Avis rental car office at the airport. But, things got much better from there. The Punta Cana Hotel van was waiting outside. We explained our situation, the driver checked with the hotel to make sure we had... more