Let's start with the good. The hotel's lobby is the biggest I have seen in downtown Tokyo. The location is great - once you know your way around the overhead bridge. Their staff are polite, eager to help, spoke good English - a rare skill in Japan. The rooms (we had two), are spacious in Tokyo standards. They were also... more

Absolutely the best hotel experience I've ever had, bar none. I travel frequently for business, and my experience at this hotel surpassed that of any other stay. When you get to the higher-end hotels, the minute details are what make the difference, and there were no shortage of those here. Since everyone else has spoken in general terms about the... more

I've stayed here many times on business. It is walking distance to the Shibuya area and the Shibuya train station with access to the JR Line. The service is impeccable. Everywhere you go, there's someone there to greet you. They handle your bags, press the elevator button for you, just impeccable service. I would recommend this hotel. I have also... more

I had a short stay here at the end of May. It has a fantastic location about 2 city blocks from Shibuya train station and all of the Shibuya shops & entertainment are right around the corner. The hotel service staff is friendly and seem to be well-trained (but isn't that the case in all of Japan). My room was... more

The Cerulean was a great experience. The staff was attentive and friendly. We had a room with a great view of a park and the nightlife in Shibuya. The room was nicely decorated, and big enough for two and had a great path with granite tile, a bidet and a terrific shower in an area next to the tub. Not... more

The selection of a Tokyo hotel can be tricky given the size of the city. The Cerulean Tower Tokyu Hotel is located in Shibuya and after having stayed here for 4 nights I believe it is perfectly located for exploring Tokyo's neighbouring "Wards". All that has been previously written about this hotel I totally agree with. Firstly the hotel is... more

The cerulean room was a little small but every hotel room in tokyo is small. The view from my room was amazing. We could see as far as the mountains and the wide expanse of tokyo. At night the views were magical. Then Shibuya is RIGHT THERE. You can walk to tokyu hands! You have the rail right there. Seriously... more

For my third visit to Tokyo I decided to forego staying at a more expensive hotel where I stayed previously and asked the Embassy to try the Cerulean in view of its location as my 24 year old son was coming out to join me (on airline points). The location at Chibuya puts one within a short walk of an... more

Tokyo, Japan was the first of several stops on a 10-day Japan roller-coaster style vacation. After making it through customs, traveling on the N'EX to Tokyo Station, then hopping on the JR Yamanote line to Shibuya (as a travel tip, purchase a Japan Rail Pass in advance of your departure), we were ready for a brief period of relaxation at... more